CHANGES TO REPEAT PRESCRIPTION SERVICE FROM FRIDAY 1st SEPTEMBER 2017
Due to increasing demand in general practice, we are reviewing our systems and with effect from Friday 1st September 2017 the majority of prescriptions will be generated at our branch site at St Marychurch.
Requesting and collection of prescriptions remains unchanged. There is no need to change the site at which you request or collect.
Prescriptions will now available for collection after 4pm on the 3rd working day after the practice receives the request. This enables clinicians to attend to treatment of urgent cases as priority and then process prescription requests.
Prescription request received at practice
Collection available after 4pm
Please allow your pharmacy a further 24-48 working hours to order your medication and dispense your prescription.
Brunel Medical Practice is now using the Electronic Prescription Service (EPS). This means that your prescription can be sent directly and electronically to the pharmacy of your choice. So you will no longer need to visit the surgery to collect it.
EPS will save your Doctor's time, your Pharmacist's time and - most importantly - your time! We encourage all our patients to take advantage of this excellent new service. If you have not already notified us of your nominated pharmacy, please do so as soon as possible so that we can start sending your prescriptions electronically.
Your pharmacy is your choice.
Please be aware that some nationally based pharmacies may contact you to encourage you to nominate them to process your prescriptions. We would like to reassure all our patients that Brunel Medical Practice has not passed, and will not pass, any of your details to any pharmacy or any other third party."
If you are on regular medication and your doctor feels that your medication can be repeated without you being seen each time, you will be given a repeat prescription. The ‘tear off’ portion may be taken or sent to the surgery where your usual doctor is based.
Please allow 48 working hours (discounting Saturdays, Sundays and bank holidays) before collection.
Alternatively, you may request that your local chemist collects your prescription on your behalf.
In order to avoid errors, prescription requests are not taken over the telephone.
If you use a Pharmacy
If we send your completed prescription direct to a pharmacy from the surgery, please allow an extra day for the pharmacy to collect the prescription for you.
To order repeat prescriptions online you will need to register to use the Patient Access service - please click on the link below for further information;
(Please note in accordance with the Data Protection Act, we will be unable to use a shared email address)
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs). The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
If you will have to pay for four or more prescription items in three months, or more than 14 items in 12 months, you may find it cheaper to buy a PPC.
Telephone advice and order line 0845 850 0030
General Public - Buy or Renew a PPC On-line
There is further information about prescription exemptions and fees on the NHS website
Please allow 48 hours, excluding weekends and Bank Holidays, for your request to be processed. Any problems please telephone the surgery.
If you have come to Devon on holiday and forgotten your medication.....
If your pharmacy currently orders medication on your behalf, please click on the link below for the latest information;
Information for patients who order medications via pharmacies
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