(Update as of 4.30pm 19/07/24) Global IT issue affecting GP practices and pharmacies nationally

We are aware of a global IT issue which is affecting some primary care services in our region.

It may be necessary for GP practices to rearrange appointments as they manage this issue. If you have an appointment booked you should attend as planned unless you are advised otherwise.

Work is ongoing to resolve the issue as quickly as possible.

Those who need urgent medical care should call 999 or attend A&E, especially in emergency and life-threatening cases when someone is seriously ill or injured, or their life is at risk. 

Please use NHS 111 online for all non-emergency healthcare needs.

More information about when to call 999 and when to go to A&E is available via the national NHS website.

Further updates will be provided on the practice website as soon as they are available.

Update at 4.30pm – the IT issues continue to impact our ability to view health records and process items such as prescription requests or book appointments. Our system now partially loads, so we are hopeful that we may have some service before the end of the day. Thank you for your cooperation, which has been greatly appreciated by all the team.