NEW PATIENTS

Registering as a new patient

To register with the practice, please complete a New Patient Registration Form (GMS1) and a New Patient Questionnaire (either adult or child, as appropriate).  Please note that your registration cannot be accepted unless both forms are completed. 

The forms are available from reception, or can be downloaded and printed using the links below. 

Please bring completed forms to reception, together with a means of identification. If you wish to register for online services (Patient Access) when you register as a new patient, you will need to show either;

  • two forms of photo-ID (passport, driving licence, bus pass etc), or
  • one form of photo-ID plus a bank statement (which will not be copied and will only be used to cross-check address details)

We encourage all new patients to register for Patient Access. This gives you the ability to book or cancel appointments, order medications and view some of your medical records online. 

 

Catchment Area

Check below to see whether your postcode falls within the practice's catchment area.

Named Accountable GP

All patients registered at the practice are allocated a Named Accountable GP (sometimes called Registered GP). This Doctor is accountable for your care while you are registered at the practice. 

Please ask at reception if you would like to know the name of your Name Accountable GP.  If you would like to change your Named Accountable GP, please let us know.  

Registration Letters from NHS England

Please respond if you get one

The NHS regularly carries out work in Devon, Cornwall and Isles of Scilly to make sure that the patient details on GP lists are accurate.  Letters are sent to some patients, but not all.

If you receive a letter asking you to confirm whether you are registered here, please either confirm your details or submit any changes.  Changes can be made by returning the form in the prepaid envelope.  If the details are correct, you can confirm by freepost, by freephone, via text message or online.

It is important to respond to the letter, as - over time - GP lists do get out of date.  If we don't have an accurate record of your name and address, then we or a hospital may not be able to contact you with important information if nedeed.

Please respond to the letter within four weeks, so the NHS can be certain about your details.  Otherwise, the NHS will assume that you have moved away, and begin the process to remove you from the practice list.

Circumstances in which we may need to contact you

  • With test results
  • To invite you for various types of screening (eg bowel, breast or cervical screening to protect against cancer) 
  • To offer vaccination against infectious diseases such as flu or measles, mumps and rubella
  • To offer you an appointment as part of your plan to stay healthy if you have a long term illness

 

Temporary Patient Registrations

If you are ill while away from home or if you are not registered with a doctor but need to see one you can receive emergency treatment from the local GP practice for 14 days. After 14 days you will need to register as a temporary or permanent patient.

You can be registered as a temporary patient for up to three months. This will allow you to be on the local practice list and still remain a patient of your permanent GP. After three months you will have to re-register as a temporary patient or permanently register with that practice.

To register as a temporary patient simply contact the local practice you wish to use. Practices do not have to accept you as a temporary patient although they do have an obligation to offer emergency treatment.

You cannot register as a temporary patient at a practice in the town or area where you are already registered.

If you are visiting the area and have forgotten your medication

If you are visiting the area, and have forgotten to bring your medication, there is usually no need to register as a temporary patient. 

Use the pharmacy finder on this site to find a pharmacy local to you here, and the phone your own surgery at home. Your surgery knows you and your medications and is best placed to issue prescriptions for you. 

Your surgery should be able to issue a prescription and send it electronically to the pharmacy you have chosen in Torquay (or the local area). Once this has been done you can simply collect your medication. 

Non-English Speakers

These fact sheets have been written to explain the role of UK health services, the National Health Service (NHS), to newly-arrived individuals seeking asylum. They cover issues such as the role of GPs, their function as gatekeepers to the health services, how to register and how to access emergency services.

Special care has been taken to ensure that information is given in clear language, and the content and style has been tested with user groups.

Open the leaflets in one of the following languages: